Shipping policy
SHIPPING & DELIVERY POLICY
At DJB Collections, we work with multiple trusted fulfillment partners to bring you a variety of products. Because items may ship from different fulfillment locations, delivery times can vary depending on the product and destination.
Estimated Shipping Times
• U.S.-fulfilled items typically arrive within approximately 3–5 business days after shipment.
• Overseas-fulfilled items typically arrive within approximately 5–15 business days after shipment.
Please note that these are estimated delivery timeframes and are not guaranteed. Processing time occurs before shipment and may vary by product.
Multiple Packages
If your order contains multiple items, your products may be fulfilled by different partners or locations. This means your order may arrive in separate packages and at different times. Don't worry if everything doesn't show up in the same package.
Shipping Costs
Shipping costs, when applicable, may vary depending on the product, fulfillment location, destination, and shipping method. Any applicable shipping charges will be displayed during checkout.
Tracking
Once tracking information becomes available, customers will receive shipping updates using the contact information provided at checkout.
Possible Delays
Carrier delays, holidays, severe weather, customs processing, and other circumstances outside of our control may affect delivery times.
Please review your shipping information carefully before completing your order. DJB Collections is not responsible for delays caused by incorrect or incomplete shipping information provided at checkout.